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HILLSIDE POOLS COVID-19 UPDATE

First and foremost, we are making every effort possible to accommodate our customers as well as keeping our employees safe during these challenging times. With the “Stay-At-Home” orders given yesterday (3/23/20), Hillside Pools is to be considered in the “essential business” category for water sanitation and trade services.

In attempts to encourage the “Stay-At-Home” order as well as provide our customers with essential water testing and chemicals to ensure pool safety, we plan to continue our retail store winter hours until 4/7/20 where we will reevaluate at that time. We will be open on Tuesday and Thursday from 10am-5pm or by appointment. We have come up with several different solutions to offer our customers to ensure their safety as well as our own.

NO CONTACT SOLUTIONS:

• Our retail store will still be open if you would like to come in. We will continue to take additional precautions with sanitizing high touch-high traffic areas, vehicles, and equipment. We just ask that you maintain the recommended 6 ft distance to practice social distancing, stay home when you are not feeling well, and limit unnecessary persons while in the store.
• Drop off a water sample to us at the drop box located at the front of our store. We will call you with the results and recommendations for care of your pool. We can prepare any chemicals you might need, take a payment over the phone or at your carside, and bring any items you might need out to your car when you come to pick
  them up.
• Feel free to call ahead (260-627-5580) or email (becca.conrad@hillsidepoolsonline.com) a retail or chemical order. Our store is fully stocked and we will be able to provide you with anything you should need to get your pool up and running – Chemicals, maintenance equipment, automatic cleaners, grills and grill accessories, etc.
  We will be able to compile your order and bring the items out to your car at a designated time. Payment can be over the phone or at your carside, whichever you are comfortable with.

Our service crews will continue to operate a full capacity, while practicing the social distancing recommendations as well as increased sanitation precautions. We continue to educate them with information as we receive it and encourage them to stay home if they are feeling ill.

With all of that being said, if you would like your pool opened sooner than originally planned, please contact us at the store (260-627-5580) and we will try to accommodate that request. Also, if you would like us to bring any chemicals out to your opening, please let us know. Like every year, all chemicals will continue to be 10% off until 5/31/20.

Please be safe, please be healthy, and please let us know if there is anything we can do to help you in this time of need.

Our History

Hillside Pools, LLC is a full service in-ground pool company serving Northeast Indiana. A family business since 2007 and is owned and operated by Terry and Chris Hill. Terry has been a part of the pool industry for over 20 years with extensive experience in pool building and services in Northeast Indiana.

Adding a pool to your backyard will make your home a destination! Your pool will keep your loved ones close by and build memories for a lifetime. Everyday is a vacation with a pool.

If a new pool is part of your dreams, or if you own a pool that needs a facelift or repair give us a call at 260-627-5580.