Customer Reviews
A Word From Our Amazing Customers!
Hillside Pools takes pride in providing superior customer service in everything we do, whether we are designing and constructing a custom pool and spa, replacing a vinyl liner, or providing pool opening and closing services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
Our Hillside Pool installation experience was outstanding from installation to the services provided after. The attention to detail during installation was amazing to watch. The construction team walked and talked us through the entire process, always keeping us informed and making sure we were satisfied. It’s also a great feeling to know when we return to the store that the Sales Team has the same commitment to customer satisfaction! Thanks to everyone at Hillside Pools for making us part of your family of happy pool owners!
Mark and Marsha Kowalsky
“If you are considering putting in a pool this is the company you want to have done it! They are professional and knowledgeable from top to bottom. The written estimate was what I paid with no surprise. They always make me feel like family when I walk into the showroom and call me by my first name. The ladies behind the counter always answer my questions with a smile on their faces. I can’t say enough good things about Hillside Pools. Good people!”
Judy U.
“They are knowledgeable, professional, and very friendly. I couldn’t ask for better customer service and their personalities are as warm as can be. I hope Hillside is the only pool company that I’ll ever have to use in the future!”
Tony Z.
“Hillside pool and their entire staff were very friendly, supportive, and professional during the journey of getting our pool! We couldn’t have asked for a better team to work with. Terri, Chris, and their team made us feel like we were family and a part of the process the entire time. They are very prompt in getting back to you and making sure all of your needs as the customer are met. I would highly recommend them!!!”
Amanda A.
“I had an emergency, at least in my mind, and went into their place just a few minutes before closing. Not only did they have what I needed to fix my leak, but they also walked me through how to do it step-by-step, and they didn’t even install the pool! Also, they gave me excellent pricing and let me break dance as I left! This will be my pool place from here forward! Nice people and a great atmosphere!”
Dana F.
“Best place for pools and supplies. Very knowledgeable!”
Lisa S.
“Very helpful & knowledgeable staff. And a local family-owned and operated business, they are my go-to pool store for chemicals, water testing & all questions. They are also super fast with a reply if you message them through their Facebook page.”
Ted J.
“I have been a happy customer. Very helpful if you have a question or problem with the pool. When you buy pool chemicals they will bring the cases out to your car after you pay.”
Tim M.
“We have been customers of Hillside Pools for years. They are very professional, and knowledgeable, and have always been very helpful when we have issues with our pool. I recommend them to anyone I know who has a pool or is considering getting one.”
Sandy R.
“I own and operate an asphalt maintenance business here in the Fort Wayne area. I ran into Terry, the owner of Hillside Pools at northern tool off Washington center. We exchanged cards and I had the pleasure of resealing his parking lot. Terry and his family are great people and run an awesome business. I highly recommend them for any and all pool needs!”