Meet The Team
The right team makes all the difference and at Hillside Pools, our professionals combine their individual backgrounds and experience to bring you the ultimate pool team.
Terry Hill - Owner
Terry started the business in 2007 with 20 years of experience in the pool industry. His passion for the industry prompted him to start Hillside Pools. You can find him at the job site, helping the service crews, or chatting with customers at the store. He enjoys spending time with his grandchildren and family, snowmobiling, and relaxing in his favorite cabin in the UP.
Chris Hill - Owner
Joining the company officially in 2013, Terry’s wife Chris previously worked for 25 years in retail management and distribution. She spends the majority of her time behind the scenes in the office working with financing, marketing, and overall business development. She loves spending time with family and relaxing next to a body of water. Also has a love of shoes, cats, and her doodle Maggie.
Spencer Conrad - Construction Manager
Spencer is Becca’s husband and joined the team in 2015. With 11 years of experience in the volunteer Churubusco Fire department, his leadership skills, and mechanical aptitude are instrumental during the new pool build process. He is constantly researching ways to improve the business and utilize the latest technology. He enjoys hunting waterfowl and deer, his time with the fire department, and developing land for a future home.
Becca Conrad - New Pool Project Manager / HR
Becca, one of the Hill twins, worked 6 years as a Physical Therapist Assistant prior to joining the family business in 2019. She spends most of her time selling and coordinating new pool builds and using organization skills to assist all Hillside departments. Her passions are traveling, reading, and spending time with friends and family. Oh, and snuggling her pup, Phoenix.
Nikki Biggins - Store Manager
Nikki, one of the Hill twins, joined the company full-time in the spring of 2014. She takes pride in her customer service skills and knows many Hillside customers by name and vehicle. Her three little ones at home are the joy of her life. A huge sports fan, she has spent nearly 12 years coaching young athletes about the sport and life. She truly is a chaos coordinator at home and in the office.
Calvin Biggins - Service Manager
Calvin is Nikk’s husband and joined the team in 2013. While working for Hillside full time, he was able to obtain a bachelor’s degree in Marketing. He has been Service Manager since 2018 and has been instrumental in overseeing the growth of our service department. His calm and collected demeanor allows him to manage several crews and projects but most importantly manage his 3 kiddos at home, 2 dogs, as well as his wife. He has an extensive bourbon collection and enjoys cheering on the Michigan Wolverines during football and basketball season.
Amanda Etter - Assistant Store Manager
Amanda joined the company part-time in 2015 – 2016. After a short hiatus she re-joined the team in the spring of 2018. She is passionate about helping her customers and loves her work family, which is good because she is related to most of them. She is a proud wife and mother to three beautiful girls. In her free time she enjoys having games nights with family and friends.
HR and Sales Assistant
Michele Bennington - HR and Sales Assistant
Michelle recently joined the Hillside family in the spring of 2022. She came to us with an extensive background in customer service. She is looking forward to learning all aspects of the business and becoming comfortable with the HR and sales side. Hillside installed her and her husband’s pool in 2009 and have been great friends since. She enjoys taking her 2 dogs on walks and entertaining friends and family around the pool.
Ben Kuntz - Construction Supervisor
Ben started working for Hillside in 2013. He worked for 2 seasons, then took a short hiatus until returning in 2017. He has been a vital part of the construction crew and has recently moved into the position of Construction Supervisor, taking the lead on pool projects. When he is not on the construction site, Ben enjoys bowling, golfing, as well as hanging out with friends, family, and his German Shepard – Jax.